AI shopping assistants, WhatsApp commerce agents, personalization engines and marketplace platforms built to grow revenue.
Book a Free Strategy CallIn e-commerce, every second of delay and every unanswered question costs sales. Shoppers expect instant answers, relevant recommendations and easy returns — and operations teams are buried in order queries, catalog updates and support tickets.
ArrLink builds AI and software for online retailers, D2C brands and marketplaces: AI agents that sell and support across web chat and WhatsApp, personalization that lifts conversion, and platforms that scale through peak season.
Our approach starts with your numbers: conversion rate, average order value, support cost per order and repeat purchase rate. We prioritize the AI and software improvements most likely to move those metrics, launch them quickly and measure the impact — so every build is tied to revenue or cost savings, not just new features.
'Where is my order?' and returns queries overwhelm support teams.
Generic storefronts fail to guide shoppers to the right product.
Writing and updating product content at scale is slow and manual.
Traffic spikes expose performance and inventory problems.
Conversational product discovery and recommendations on site and in WhatsApp.
Automated order tracking, returns and refunds integrated with your OMS.
Recommendations and search ranking based on behavior and intent.
Product descriptions, attributes and SEO content generated and reviewed at scale.
Multi-vendor marketplaces with onboarding, payouts and trust features.
Forecasting and dashboards that reduce stock-outs and overstock.
ArrLink product
A multi-tenant support desk that puts WhatsApp, Instagram, Messenger, Telegram, email, live chat and phone calls in one inbox — with an AI assistant that summarises calls, fills in lead details and replies in the customer's Hinglish.
Visit desk.arrlink.comSharda University
A fake-review detection system driven by network-traffic analysis that exceeded the research team's academic benchmarks.
Yes. AI agents can resolve order tracking, returns, refunds and product questions end-to-end by connecting to your store, OMS and helpdesk, escalating complex cases to your team.
Yes. We build AI agents on the WhatsApp Business API for product discovery, order updates, abandoned-cart recovery and support.
We integrate with Shopify, WooCommerce, Magento and custom storefronts, as well as payment gateways, logistics providers and CRMs.
Yes. We build generative content pipelines that create product descriptions, attributes and SEO copy in your brand voice, with human review before publishing.
Yes. We build multi-vendor marketplaces with seller onboarding, catalog management, payments, payouts, reviews and dispute handling.
Free Strategy Call
Tell us what you're trying to build. In one 30-minute call we'll map the scope, the fastest path to production and a tailored proposal — no obligation.
