Custom AI agents, chatbots and voice agents that do real work inside your business — integrated with your CRM, WhatsApp, databases and internal tools.
Most businesses don't need another chatbot that answers FAQs. They need AI agents that actually complete work: qualifying leads, resolving support tickets, updating records, booking appointments, reconciling invoices and escalating to a human only when it matters.
ArrLink is an AI agent development company that designs, builds and runs production AI agents for startups and enterprises in India, the US and worldwide. We connect large language models to your real systems through secure tool calling, give them the context they need through retrieval (RAG), and wrap them in the guardrails, evaluation and monitoring that make them safe to put in front of customers.
The result is an agent that behaves like a reliable team member: it follows your policies, knows your data, logs every action and gets measurably better over time.
Agents that resolve tickets end-to-end across chat, email and WhatsApp, pull order and account data, and hand off to your team with full context.
Agents that respond to inbound leads in seconds, qualify them against your criteria, update your CRM and book meetings on your calendar.
Low-latency phone agents for inbound and outbound calls — appointment booking, reminders, surveys and first-line support in multiple languages.
Agents that process documents, extract data, reconcile records and trigger downstream workflows across your ERP, CRM and spreadsheets.
Secure assistants that answer employee questions from your docs, wikis and tickets with source citations and role-based access.
Coordinated agents that plan, delegate and verify each other's work for complex, multi-step processes that a single prompt can't handle.
Order tracking, returns and refunds handled automatically across WhatsApp and web chat.
Appointment scheduling, intake forms and insurance pre-checks with HIPAA-aware data handling.
KYC document checks, collections reminders and customer queries with full audit trails.
Shipment status, exception handling and driver coordination without manual follow-ups.
We map the exact process the agent will own, the systems it touches and where a human must stay in the loop.
A working agent on your real data within the first sprint, so you can judge quality before committing further.
Test suites of real conversations, policy checks, PII redaction and fallback rules — measured before launch, not after.
Secure connections to your CRM, helpdesk, WhatsApp Business API, telephony and databases, rolled out gradually.
Dashboards for resolution rate, cost per task and escalations, with continuous prompt and retrieval tuning.
We've shipped AI into regulated domains like healthcare — guardrails, evaluation and monitoring are built in from day one.
We pick the right model for accuracy, latency and cost — including private, self-hosted models when your data can't leave your infrastructure.
Source code, prompts, evaluation sets and infrastructure are yours. No per-seat licensing, no lock-in.
ArrLink product
A multi-tenant support desk that puts WhatsApp, Instagram, Messenger, Telegram, email, live chat and phone calls in one inbox — with an AI assistant that summarises calls, fills in lead details and replies in the customer's Hinglish.
Visit desk.arrlink.comSynergylabs
An AI platform that turns a single prompt into a fully deployed, production-ready application — from generated code to hosting.
Krinos AI
The AI backbone of a HIPAA-compliant oral-healthcare platform, spanning CBCT scan analysis through to automated insurance claims.
A chatbot answers questions. An AI agent takes actions: it can look up data, call APIs, update records and complete multi-step tasks on its own, while following rules you define and escalating to a human when needed.
A focused first agent typically takes 3–6 weeks from kickoff to production, including integrations and evaluation. We usually have a working prototype on your real data within the first one to two weeks.
Cost depends on the number of workflows, integrations and channels (chat, WhatsApp, voice). Every engagement is scoped individually — after a free strategy call we send a fixed proposal with timeline and cost.
Yes. We regularly integrate agents with CRMs like HubSpot, Salesforce and Zoho, helpdesks like Zendesk and Freshdesk, the WhatsApp Business API, telephony providers and custom internal APIs.
We combine retrieval from your verified data, strict tool permissions, policy checks, confidence thresholds with human handoff, and automated evaluation on real conversations before and after every release.
Free Strategy Call
Tell us what you're trying to build. In one 30-minute call we'll map the scope, the fastest path to production and a tailored proposal — no obligation.
